Documentation is an important area  in information technology.  The value of information that is produced is a recognized skill.  Trained documentation professionals offer services ranging from business analysis to the development of project documentation libraries as the basis for ensuring that knowledge is systematically collected during the course of a project lifecycle. 

Designing and developing documentation involves skills from the initial proposal stage to user documentation.  Involving a professional during the start-up phase of a project can offer benefits that enhance the quality of output produced and ensure that information is focused on the needs of its audience.